Information Technology
Mission
The purpose of the Office of Information Technology Services is to support the College's commitment to student learning, success, and achievement.
IT Services is charged with ensuring the proper use of the college's communications and computing resources, participating in institutional research, and reporting institutional information to external agencies.
IT Services is committed to:
Providing faculty, staff, and students with, and access to, the computer hardware, software, information, and telecommunications equipment necessary to perform their respective job tasks and instructional assignments;
- Protecting the computing and communications environments from outside disruptions;
- Maintaining compliance with the laws and regulations of the United States, the State of Texas, and The Texas State University System regarding copyright and software license agreements, file transfer and storage, and purchasing;
- Discouraging and monitoring copyright infringement;
- Reporting accurate data to external agencies in a timely manner;
- Treating all users with dignity and respect.
Computer Lab
The computer lab is located in Education Building 1, Room 132.
Hours of Operation
- Monday-Thursday 7:30am-7:30pm
- Friday 7:30am-5:00pm
Help Desk and Support Services
Get Support or Request Service Online using TeamDyanmix
Contact the Help Desk for assistance by E-mail HelpDesk@joe-yan.net or by phone (409) 984-6150 during the following normal business hours:
Fall and Spring Semester
- Monday - Friday 7:30 a.m. - 4:30 p.m.
Summer Semesters
- Monday - Thursday 7:30 a.m. - 5:30 p.m.
- Friday 8:00 a.m. - Noon
Between Semesters
- Monday - Thursday 7:30 a.m. - 4:45 p.m.
- Friday 7:30 a.m. - 4:00 p.m.
24/7 Blackboard Online Support Desk 
- Phone: 936-496-5379
- Email: bbhelp@joe-yan.net
| What do you need help with? | Contact |
|---|---|
|
正规靠谱赌博软件 IT Help Desk (Students/Faculty/Staff) Office: Education Building 1, Room 135 Phone: (409) 984-6150 Email: HelpDesk@joe-yan.net |
|
Blackboard 24/7 Support Desk (Students) Phone: (936) 496-5379 Email: bbhelp@joe-yan.net |
|
Blackboard 24/7 Support Desk (Faculty) Phone: (936) 496-5379 Email: bbhelp@joe-yan.net |